OUR SERVICES and FOCUS AREAS
Business Advisory
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Our advisory services support private sector actors across Africa to develop sustainable solutions to social challenges in healthcare, education, agriculture, and poverty reduction. We help businesses strengthen their models, access finance, and scale impact-driven innovations. Whether it’s improving supply chains in health, boosting agri-enterprises, or expanding access to digital learning, we work with our partners to align profitability with purpose and drive inclusive growth while solving endemic challenges.
Change Management
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We support private, public, and non-governmental organizations across Africa to lead and sustain change. Our change management services help clients navigate organizational transitions, adopt new systems, and align teams around shared goals. From strategy shifts to digital transformation, we guide partners through practical, people-centered processes that build resilience, strengthen leadership, and drive long-term impact. We ensure that change is not only implemented—but owned and across the organization.
Systems Strengthening
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We help private, public, and non-governmental clients across Africa build stronger, more resilient systems—especially in the health sector. Our services focus on improving governance, data use, supply chains, and service delivery to enhance performance and sustainability. From national strategies to frontline implementation, we work across all levels to close systemic gaps and align structures with results. Our approach ensures that strengthened systems translate into better outcomes for people and communities.
OUR FOCUS AREAS
Human Resources
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We work to build resilient workforces by addressing systemic gaps in planning, deployment, and performance management. We support ministries of and private networks in developing strategic staffing plans, conducting competency assessments, and establishing performance monitoring frameworks.
Leadership and Governance
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We help institutions adopt more transparent, accountable, and responsive practices. We facilitate leadership development programs for managers, build governance structures for hospital boards, and support the design of national policies. We are provide executive level coaching opportunities.
Financial and Administrative Systems
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We support the development of costed operational plans, internal control systems, and transparent budgeting processes. CORTÉS helped a network of private clinics transition to a cloud-based accounting system, increasing financial transparency and improving their eligibility for external funding.
Access to Finance and Fundraising
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We help clients navigate complex donor landscapes, identify funding opportunities, and develop compelling proposals and investment cases. In one instance, our team worked with a national association of private providers to secure a blended finance package that included grants and low-interest loans to expand their service footprint in underserved peri-urban communities.
Training and Coaching
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Through in-person workshops, virtual classrooms, or mobile coaching platforms, we create learning experiences that are practical, engaging, and aligned with real-world challenges. Recently, we held a leadership academy for mid-level managers, which combined classroom learning with mentorship, resulted in measurable improvements in job performance.
Information Systems
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Our work in information systems ensures that data becomes a powerful tool for decision-making. We support the rollout and integration of digital platforms such as LMIS, DHIS2, and HRIS, helping partners improve data accuracy, timeliness, and use. CORTÉS can work with your organization to identify and design the solution that works best for you and your team.
Project Management
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From conceptualization to execution and evaluation, CORTÉS supports the entire project lifecycle. We use evidence-based methodologies, clear performance metrics, and participatory approaches to ensure stakeholder engagement and accountability.